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Responsible Gaming

Responsible Gaming – Casino Pin-Stars Ontario

At Casino Pin-Stars Ontario, we are committed to promoting responsible gaming and ensuring that all players enjoy a safe, fair, and controlled gaming environment. While gambling can be a fun and exciting form of entertainment, we recognize that for some individuals, it may lead to financial or emotional challenges.

We take our responsibility seriously and provide tools, resources, and support to help players manage their gaming habits responsibly.

Our Commitment to Responsible Gaming

We encourage all players to follow these responsible gaming principles:

  1. Play for entertainment, not as a source of income. Gambling should be viewed as a fun activity, not a way to make money.
  2. Know the rules and odds of the game. Understanding how games work helps you make informed decisions.
  3. Set a budget and stick to it. Only gamble with money you can afford to lose.
  4. Avoid chasing losses. Trying to recover lost money by betting more can lead to further losses.
  5. Balance gambling with other activities. Make sure gambling doesn’t become your primary pastime.
  6. Take breaks regularly. Stepping away from gaming helps maintain control and perspective.
  7. Set a time limit for playing. Decide how long you will play and stick to that schedule.

Recognizing Problem Gambling

Not sure if your gambling habits are becoming problematic? Ask yourself these questions:

❓ Do you spend more money or time gambling than you planned?
❓ Does gambling interfere with your work, studies, or personal life?
❓ Have you tried to stop gambling but found it difficult?
❓ Do you gamble to escape stress, anxiety, or financial problems?
❓ Do you borrow money to continue gambling?
❓ Have you hidden your gambling activities from family or friends?

If you answered “yes” to any of these questions, it may be time to take steps to control your gambling or seek professional support.

Tools for Responsible Gaming

To help you stay in control of your gaming activity, we offer several player protection tools:

1. Setting Gambling Limits

You can set limits on:

  • Deposits – Restrict the amount you can deposit within a certain period.
  • Losses – Set a maximum amount you’re willing to lose.
  • Bets – Control how much you wager per session.
  • Session Time – Limit the amount of time spent on the platform.

Any decrease in limits takes effect immediately, while increases require a cooling-off period of 7 days to ensure responsible decision-making.

2. Cooling-Off Period

If you need a short break, you can activate a cooling-off period, temporarily restricting access to your account for a selected duration. During this time, you will not be able to log in, but your funds and winnings will remain secure.

3. Self-Exclusion

If you believe you need an extended break, you can opt for self-exclusion for a period ranging from 6 months to 5 years. During this time:
🚫 You will not be able to access your account.
🚫 You cannot create a new account (violations may result in permanent bans).
🚫 Any remaining balance will be available for withdrawal.

Once self-exclusion is activated, it cannot be reversed until the selected period expires.

4. Account Closure

You have the right to close your account at any time for any reason. If you feel that you are developing a gambling problem, self-exclusion may be a more suitable option.

Preventing Underage Gambling

Casino Pin-Stars Ontario strictly prohibits gambling by individuals under 18 years of age. We implement rigorous age verification procedures and encourage parents to take precautions to prevent minors from accessing gaming sites.

How You Can Help Prevent Underage Gambling:

✔️ Log out of your account after each session.
✔️ Do not save login details on shared devices.
✔️ Keep credit card and payment details secure.
✔️ Use parental control software to block access to gambling websites.

If you suspect an underage individual is using our platform, please contact us immediately, and we will take action.

External Support & Resources

If you or someone you know is struggling with gambling addiction, several organizations offer professional assistance:

🛡️ Gambling Therapy – Free global support for individuals affected by gambling. Visit Website

🛡️ Gamblers Anonymous – A support group for individuals dealing with compulsive gambling. Find a Meeting

🛡️ GamCare – Leading provider of information, advice, and treatment for problem gamblers. Visit Website

For additional protection, you can use third-party software to block access to gambling sites:

Seeking Help & Contacting Us

At Casino Pin-Stars Ontario, we encourage a safe and responsible gaming environment. If you need assistance in managing your gambling habits, please visit our support section, where our team can provide guidance on available responsible gaming tools.

Play responsibly, set limits, and enjoy gaming as a fun, controlled activity. If you ever feel that gambling is becoming a problem, don’t hesitate to seek help. Your well-being matters to us!